Well to this company, they are that adult and somehow have come to the conclusion that because we are at the bottom rung, we will be happier if they give us something shiny and say just how good we are doing whilst metaphorically patting our head. Seriously they sporadically give us really pointless things to unsuccessfully disguise the lack of a well deserved pay rise because they assume we will be satisfied with a lightbulb or a company logo pen.
Anyway I thought this latest initiative was hilarious and after discussing it with my co- worker, we decided to vote for each other. We gave a plausible but childish reason why each other was a super duper “superstar”, slipped it in the ballot box, chuckling at how we had mocked the system.
Then a few days ago we received an e-mail congratulating us and inviting us down to the presentation to find out that we weren’t good enough to win a £20 gift voucher. Instead we had to hold back the tears as the true winner was presented with a “you are special” certificate.
Now to be fair by the look of the winner you would have thought that she was filling the special needs quota of the company thus deserving this patronising awards system. She won the award because she had dealt with a heinous miserable customer whilst being polite on the phone. “And even though it was a tough case, we hope that this won’t deter her from doing it again,” they exclaimed in such a way that saying this would encourage the rest of us to aspire to be like her.
So a pat on the head, well done, special lady; lets take a moronic picture with you holding your poorly designed certificate that was made on one of the Word templates (you can find it under “other documents/certificates for your five year olds”).
She won it for successful dealing with some offensive moron?! Seriously?! We work in a call centre environment, you are bound to have to deal with an obnoxious fool once a week. It’s in the job spec! If this is the criteria for a voucher then I would be earning more than my shitty annual salary in vouchers alone. Giving her that award is like giving an ice cream seller an award for selling a particularly cold ice cream on a random day.
The whole thing really was a waste of 15 minutes. Our nominations weren’t mentioned anyway, we just had to settle for our names to be on a corrugated cardboard framed board that looked like it was made by a partly blind person with Parkinson’s disease. They might have well written “you’re special” in macaroni pieces and glitter.
Now giving a person an extra day’s holiday would be a worthy way to show your staff you love them. Although this would be more expensive and less condescending, it would be a proper incentive to make your worker work extra hard for a chance of a paid day off. Of course they are not going to implement that because it makes far more sense. But upon saying that, if I was high of the ladder corporate whore, I would probably offer shining objects to give my staff a five minute break from self loathing at why they ended up here.